Explain to me this logic.

A utility is turned off due to lack of payment. Lack of payment occurred because tips have been slow and school gets in the way of work day availabilities.  Now, in order to turn the utility back on, you (utility company) want me to sit at home between 9am and 4pm to wait on a technician so he/she can turn on my utility.  Sitting home between 9am and 4pm means I am not working to make the money you need for me to pay you to turn the utility back on.  Further, if I do go to work to make the money you need for me to turn on my utility and I happen to miss the technician, you (utility company) will charge me a fee for missing my appointment due to my working to try and earn the money you need for me to pay you, thus increasing my need to work to pay you the now larger past due amount.

WTF?!

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